Creating reliable and accessible digital channels

How did a major bank leverage @IBMwatsonx to unify its customer service channels & technology platform, ultimately improving user experience for customers and agents? Check out this case study to see the impressive results:

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The Right Way to AI

When deploying AI, a little planning goes a long way. Here’s some advice from @Microsoft on steps you can take to a successful #AI adoption. Read the article. 👀

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