Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact ETI for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.
The Weather Company: Migrating the world’s top weather web property to a secure, scalable global architecture in the IBM cloud
Unpredictable demand for forecasts is a big reason weather website scalability is a challenge. How does The Weather Company overcome this challenge? It uses a…Continue reading
Our third Lizo video shows how utilizing Cosmos DB, SQL Database and Cache for Redis is advantageous for a company managing large volumes of data….Continue reading