Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact ETI for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.
This ActivGraphic℠ allows users to mouseover any element to see the reveal and learn more about the specific Cisco smart technology or solution depicted on…Continue reading
This infographic depicts how Webex provides simple and intelligent collaboration spaces anywhere, ranging from the desktop to the boardroom. It also explains how Webex’s functionality…Continue reading
This blog post reveals several new solutions from Google to accelerate the transition to Chrome OS, so businesses can better support a distributed workforce. For…Continue reading